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Patron Survey 2026

In order to serve the needs of our patrons, we are seeking input from you on a variety of issues. The information gathered from the following survey may help us evaluate, plan, and shape some of our future thinking about our library and the various needs of our patrons. Your opinions are very important to us, and your responses will remain confidential. Please take a moment to fill out this questionnaire
Name
Do you have WTPL library card?
How often do you visit the library?
How do you typically find out about library programs? Check all that apply.
Are there children under the age of 18 living in your home?
How old are you?
What municipality do you live in?
What is your highest level of education?
What is your employment status?
How important to you are the following library serivces?
Very ImportantImportantSomewhat ImportantNot ImportantDon't Know/Not Applicable
Borrowing physical materials (books, DVDs, music, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Borrowing digital materials (ebooks, audiobook, other electronic media)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Reference (research assistance from librarians)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Programs (classes, storytimes, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Computers and printers
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Help using computers, printers, etc.
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Internet access
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
ILL (Inter-library loan)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Online Services (website, catalog, research databases, etc.)
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Photocopier
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Newspapers and magazines
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
WiFi
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Museum Pass Program
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
Study Rooms
Very Important
Important
Somewhat Important
Not Important
Don't Know/Not Applicable
How would you rate each of the following library services?
ExcellentGoodFairPoorDon't Know/Not Applicable
Helpfulness/Courtesy of library personnel
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Collection (books, DVDs, newspapers, etc.)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Children's Programs (classes, storytimes, etc.)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Teen Programs (crafts, clubs, volunteering)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Adult Programs (Educational, crafts, book clubs)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Online services (website, catalog, research databases, etc.)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
ILL (Inter-library loan)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Computers and printers
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Internet access
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Facilities (meeting room, study room, lounge etc)
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
WiFi
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Morning hours of operation
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Evening hours of operation
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
Weekend hours of operation
Excellent
Good
Fair
Poor
Don't Know/Not Applicable
On a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied, how would you rate the Waterford Township Public Library
Very Dissatified Very Satisfied